Last updated: 25 April 2025
Effective date: 25 April 2025
Welcome to OzNodes! By accessing or using our hosting services, you agree to the following Terms of Service ("TOS"). Please read these terms carefully, as they form a legally binding agreement between you ("User", "Customer", or "You") and OzNodes ("We", "Us", or "Our"). If you do not agree with these terms, you should not use our services.
OzNodes provides game server hosting services, including but not limited to hosting for Minecraft, ARK, Valheim, and other compatible game servers. We provide access to dedicated server resources including, but not limited to, storage, bandwidth, and processing power for your gaming needs.
Fair Usage: All users are expected to use the services in a reasonable manner. You agree not to overuse or exploit server resources in a way that negatively impacts the performance or accessibility of our services for other customers.
Resource Allocation: If OzNodes determines that your use of resources is excessive and is affecting the performance of other users, we reserve the right to limit or throttle your usage or suspend your account until the issue is resolved.
Abuse of Resources: Activities that may lead to the overuse of resources include but are not limited to: DDoS attacks, excessive use of CPU, memory, or storage without legitimate purposes, and operating servers that cause a negative impact on the network.
Ownership of Data: You retain full ownership and responsibility for the data hosted on your servers. OzNodes does not claim ownership over your server data, but you agree to take full responsibility for any data you upload, store, or manage on our servers.
Data Backup Options: OzNodes offers optional backup services to help safeguard your data. However, it is your responsibility to ensure that your data is regularly backed up and securely stored.
Backup Retention and Availability: Backup services are not guaranteed, and OzNodes is not liable for any failure to provide or restore backups. Backup retention periods and availability may vary.
Data Loss: OzNodes is not responsible for any loss, corruption, or damage to your data, including but not limited to, data lost due to server failure, downtime, or accidental deletion.
Privacy and Security: OzNodes values your privacy. We will not share, sell, or disclose your personal information except as required by law or as outlined in our Privacy Policy.
• Hosting illegal content or engaging in illegal activities, including but not limited to software piracy, hacking, spamming, or distributing malware.
• Using our servers to send unsolicited emails (spam).
• Engaging in activities that negatively affect the performance, integrity, or security of OzNodes’ services, or disrupt other customers' use of the services.
• Attempting unauthorized access to any server, data, or system that is not yours.
• Hosting or distributing pornographic material, sexually explicit content, or any media containing nudity, obscene content, or imagery that may be considered offensive, harassing, or inappropriate.
• Violation of any of the above may result in immediate suspension or termination of your service without notice or refund.
Uptime Guarantee: We aim for at least 99.9% uptime, excluding scheduled maintenance.
Scheduled Maintenance: Customers will be notified at least 48 hours in advance of any maintenance.
Unscheduled Maintenance: May occur without notice during emergencies or unexpected outages. We will resolve issues as quickly as possible.
Billing Cycle: Payments are billed on a monthly/quarterly/annual basis, depending on the plan you choose.
Payment Method: We accept payments via credit card, PayPal, or other approved payment methods. Payments are due in advance of each billing cycle.
Non-payment: Failure to pay may result in suspension or termination of your services. Late fees may be applied to overdue invoices.
Refund Policy: We offer a no-questions-asked refund within the first 7 days of the initial purchase of your server. This refund policy applies only to your first billing cycle. Refunds are not available for renewals, recurring monthly payments, or subsequent billing periods after the initial 7-day window.
By User: You may cancel your service at any time. No refunds will be provided for unused service time.
By OzNodes: We may suspend or terminate your account for violating these terms. All data will be deleted upon termination.
Refunds: Refunds are only applicable within the first 7 days of your initial service. After this period, or for any recurring charges, no refunds will be issued.
OzNodes is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the services, including loss of data, downtime, or lost profits.
You agree to indemnify and hold harmless OzNodes, its employees, affiliates, and agents from any claims, losses, or damages resulting from your service use or terms violation.
We reserve the right to modify these Terms of Service at any time. Changes will take effect immediately upon posting. You are responsible for reviewing the terms regularly.
These Terms are governed by the laws of Australia. Any disputes will be resolved in the courts of Australia.
Email: [email protected]
Website: oznodes.au
At OzNodes, we believe in being transparent about how resources are allocated and ensuring our customers understand how their services are managed.
Dedicated Services: For dedicated services, your CPU threads are pinned specifically to your service. This means that the CPU resources allocated to you will not be shared or used by any other services, guaranteeing a consistent and uninterrupted performance.
Shared Services: In our shared services plans, the CPU threads are shared among multiple customers. However, we ensure that the RAM is not oversold and is allocated exclusively to each customer’s service. CPU threads may be utilized by other services, but we manage this to maintain optimal performance for all users.
Resource Allocation: We do not oversell our resources. Instead, we use a strategy of overallocation for CPU threads in shared services to allow efficient use of hardware while ensuring that performance standards are maintained. This means that, while multiple customers may share the same physical CPU threads, each service will receive the guaranteed RAM and resources it needs for proper performance.
Transparency: We are committed to providing clear and upfront information about your service’s resource allocation. If you choose a shared service plan, we will clearly indicate which resources (such as CPU threads) are shared and which are dedicated to your service. This helps you make informed decisions based on your service requirements.
By using OzNodes' services, you agree to abide by these Terms of Service. If you do not agree with any part of this agreement, you must discontinue use of our services immediately.